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Tokyo Filter Takes One to the Nuts

February 16th, 2010 | 7 Comments | Posted in Journal, Tokyo, WTF?

Out of OrderTokyo Filter.com was down for about twenty four hours starting yesterday afternoon (Tokyo time), and I apologize for any sadness this may have caused you, dear TF readers.

Ok, ok, I’m not that delusional. But, just in case…

Anyway, the big pisser about the suspension of service is that the hosting service provider put a message up in place of the TF homepage that said something to the effect of “Your account has been suspended due to non-payment of an overdue invoice.”

How fucked up is that?

I mean, even if that had been the case, where’s the discretion? Why not something more subtle like, “Hey motherfucker, there’s a problem with your account. Please contact us immediately!”

The worst part about this is that I did pay my invoice on time. It was a frustrating 24 hours waiting after I submitted a trouble ticket (with an attached proof of invoice payment that I’d received via email prior to all this) for a response. Finally, it came with an apology for their system error.

Apology appreciated. Now, change the message you put up on people’s homepages when you suspend their service, justified or otherwise, douchebags.

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7 Responses to “Tokyo Filter Takes One to the Nuts”

  1. Big Mikan Mike Says:

    I’d like to kick those guys in the nutz! Just tell me what third-world island nation their servers are located on and I’ll paddle my outrigger canoe over and burn down the straw huts they’re housed in!

    [Reply]

    Billy W Reply:

    I wish I knew the details so I could tell you, Mike.

    [Reply]

  2. Chris B Says:

    Who is your service provider? You outta call them out so the search engines can read and record your words for all time. A kinda…”Fuck you too” for them.

    [Reply]

    Billy W Reply:

    You’re right. They’re called Loving Hosting (stupid name) and they’re dirt cheap, but that’s not the main reason I use them. They take payment by Moneybookers, an online wallet that I throw most of my poker winnings into.

    But, they need to clean their shit up, that’s for sure.

    [Reply]

  3. ThePenguin Says:

    I host my own site(s), that way I only have myself to blame if something blows up.

    (The customer support line is always engaged whenever I dial it, still can’t work that one out…)

    [Reply]

  4. reesan Says:

    The image on your post triggered for me a bit of Al Pacino.

    “You’re out of order, you’re out of order. The whole hosting service is out of order. They’re out of order.”

    [Reply]

  5. BillyW Says:

    @Mr. Penguin:
    Have to look more into the self-hosting thing.

    @reesan:
    Ten years ago, I’d've taken a flamethrower to this place!

    Wait, it’s my site… don’t want to burn it down too. Damn, Mike… see what you started?

    [Reply]

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